Ensuring that an IT organization is competent at continuous improvement is absolutely essential to the success of Lean within IT. In the Lean IT Foundation, we looked at the basics of Kaizen (continuous improvement) and the DMAIC problem-solving method.
This Lean IT Kaizen Lead training will help you on your journey to mastering continuous improvement, and becoming a Lean IT Kaizen Lead. The Lean IT Kaizen Lead is someone who is involved with improvement based on Lean principles. The Lean IT Kaizen Lead may come from any level of the IT organization, in any ‘department’.
The Lean IT Kaizen Lead has a duration of three days. We will take an in-depth look at the key aspects of organizing and running a Kaizen event. We will also investigate the DMAIC problem-solving method in substantially more detail than we did in the Foundation training. On top of this, we will use the A3 method to record and communicate the findings of our Kaizen event. This course is aimed at acquiring knowledge and practicing this knowledge so that you can confidently lead a Kaizen event.
Professionals in (IT) organizations.
After completing this course, you know the most important concepts regarding Kaizen and you are able to:
Organize a Kaizen
Lead a Kaizen
Teach others the DMAIC model
Identify and define problems
Create a data collection plan
Analyze the root cause of problems
Understand and apply different improvement methods
Make a control plan
Ensure the sustainability of improvements.