Administration Essentials for New Admins

Comprehensive and hands-on, Administration Essentials for New Admins
is the core training that ensures your success with Salesforce. It’s a must for
new administrators. We recommend administrators take this course before
starting a Salesforce deployment or when taking over an existing deployment.

Administration Essentials for New Admins is designed for:
• New system administrators responsible for the setup, configuration, and
maintenance of their organization’s Salesforce applications
• Other groups that would benefit from deepening their knowledge of
Salesforce, including power users, sales operations, and IT managers

You can take this course in person or in a virtual classroom. Participants
can save travel expenses by taking the class virtually. Both formats provide
demonstrations, hands-on exercises, and personal attention from the
instructor as well as interaction with your peers. For the virtual class, all you
need is a web browser and a telephone to watch, listen, and get hands-on
experience with the application.


Course Outline

Module 1

Getting Around the App
• Understand the data model and navigation
• Explore the Lightning Experience
• Find answers in Help & Training

Module 2

Getting Your Organization Ready for Users
• Set up the company profile
• Configure the user interface
• Set up activities and calendars
• Configure search settings
• Set up Chatter
• Enable mobile access with Salesforce1

Training Schedule

Administration Essentials for New Admins
2018 - 2019
Training schedule not found.