The current trend in outsourcing IT services has changed the management context for providing the business with the IT services it needs, against best prices and conditions. Operational control is transferred into management of commercial relationships, contracts and coordination of the services from specialized suppliers.
Best practice shows that implementing and operating a Sourcing Governance Function will require staff awareness and understanding of the key principles and concepts of outsourcing and sourcing governance. For the customer-supplier relationship to be really successful such an awareness and understanding is needed both in the business organization and in the organization of the service provider(s).
Participants will learn the basic concepts of Outsourcing and Governance. An interactive approach is used combining lecture, discussion and Quint’s best practice frameworks and real life examples to prepare participants for the optional exam.
Professionals at both clients and providers in the IT industry who have little experience in outsourcing and who want to get a kick-start on this topic.
The Sourcing Governance Foundation course is designed to provide basic knowledge of what the main concepts of Outsourcing and Demand Supply Governance are and how they can be applied. Successful candidates will be prepared to take the exam.